Why Outsource Your Mental Health and Well-being Support?

This might be a question you have asked yourself or your team, here are some reasons you might want to consider before deciding on how to manage employee mental health and well-being in your business.


Do you or your team members really have the time to devote to a project of this size and importance? This is something that needs to be considered, like anything if this is not done properly results will be minimal if any. You might even risk giving your employees the impression this is a tick box exercise and not something being taken seriously, making it not very likely they will feel supported.


Do you REALLY have the skills needed to tackle mental health? Are you, your HR or team members qualified and insured to give mental health education support and advice? If not, you could be treading in murky waters, be careful! Dealing with the people, their emotions and well-being is a specialist area and not one to be taken lightly.

Employee trust on anonymity

Look at this from an employee’s perspective, if the mental health and well-being support is provided internally, they might not feel like the anonymity is being provided. The fact might be that it is, but I am sure you can imagine the problem in the employee’s mind. If you are an employee with mental health challenges, who hasn’t felt able to talk with their team or employer about the challenges they are having this could feel very uncomfortable.

People focused

A good, outsourced specialist mental health provider will focus on improving the employees first, this in turn will improve the business, because the driving force of mental health and well-being providers is the people. And this will be clear to the employees in the business making them feel authentically cared for and more likely to engage.

Detached from your outcomes

Your business outcomes are managed by people in the business, what a specialist mental health company will provide is making your people happier, more balanced and cared for. Authentically not focused on the business, only providing analytics to show effectiveness of what they are doing with people – the impact that has on the business itself (although statistically we all know that happy employees are more productive employees) is for the business itself to measure. This gives clarity on purpose and intentions leading to better results all round.